I used to despise salespeople.
Always thought they were scheming in some way.
Never thought they were trustworthy individuals.
Always figured they were aiming to take or get something from me.
But since I became a realtor 25 years ago, oh, how the tables have turned!
The main goal of salespeople, I have learned, is to help people solve a problem.
If someone doesn't have a problem, you don't have a job!
In real estate, a person may need a bigger home to accommodate more family.
A smaller home to accommodate less family.
Need to move because their job has been relocated.
Or need to sell their home because of a tragedy such as a death in the family, job loss, or a breakup.
It's our job as real estate salespeople to help people solve their problems.
In the retail world, a person may need a new cell phone or computer or television because theirs has broken or become outdated.
A new dress, suit, jacket or pair of shoes, because they have grown out of or worn out their old ones.
We are a consumer driven society, to be sure, so we don't always have a big or serious problem - but they are perceived problems nonetheless.
Imagine.
If everyone was out to help someone else, to help them solve their problems, what a wonderful world this would be.
It would be a win-win.
Imagine if salespeople were asked to help solve world problems, broker a peace settlement, arrange a barter agreement between nations.
We could do it!
Without politics getting in the way.
Sure, salespeople are getting paid to help people, but in the end, the fact that they actually helped someone should be all that matters.
Doctors are paid to help people. So are nurses, policemen and firemen. And teachers too, for that matter.
But we can't all be doctors and nurses.
But we can all aspire to be salespeople, and help someone figure out and solve their problem.
And if we gain some measure of payment in the end, to help put food on our table and gas in our cars and pay our bills, then it really is a win-win.